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Frequently Asked Questions (FAQ) Support Rega


General

  • Does Rega patronage count as an insurance?
    No. Rega is a privately run, non-profit organisation that depends on voluntary funding. Patronage contributions are deemed to be donations. As a token of appreciation for this support, Rega can, at its own discretion and within the bounds of its resources, waive the costs for the services for patrons, wholly or in part. This includes both rescue services that Rega provides itself and any services of other providers which it organises. Such services can only be provided at reduced or no cost, however, if health insurers and other insurance companies or other liable third parties do not or only partially cover the costs of the rescue mission.

     

  • Is it possible to call up the details relating to my patronage via the Internet, and even make any necessary amendments?
    Yes, it is possible to call up your own patronage details on the Internet. All Rega patrons are sent a personal PIN code with the invitation to renew their patronage. In order to call up your personal data, you will need to enter your patronage number and this PIN code.

    The personal data relating to your Rega patronage is just a mouse click away (www.admin.rega.ch). However, you cannot amend this data yourself. Amendments can be made by completing the web form that appears immediately after you have viewed your patronage data or by calling our patrons' hotline on 0844 834 844.

     

Further information

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