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Swiss Air-Rescue Rega, to home page

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551 results:
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Is it possible to include my dog in my patronage, like farmers do with their livestock?

…No, Rega's purpose is to come to the aid of people in distress and in need of emergency assistance. As a result, it operates with top-quality equipment and a highly-trained crew, including an emergency physician. A Rega mission is thus fundamentally geared towards people. There are other organisations that are responsible for the rescue of animals (with the…

Date:
01-07-22

URL:

Why can’t I find an expiry date on my patronage card?

…The patronage card – that is, Rega patronage – always takes effect on the date of payment and is valid for the current calendar year. If the patronage is not renewed, it expires on 15 May of the following year.

Date:
01-07-22

URL:

How long is my patronage card valid for?

…Your patronage card - that is, your Rega patronage - always takes effect from the date of payment and is valid for the current calendar year. In the event of patronage not being renewed, it ceases to be valid on 15 May of the following year.

Date:
28-08-19

URL:

Can I pay my patronage contribution by credit card?

…New patrons can pay by credit card via the website (see under “Become a patron”). Existing Rega patrons will receive an invoice with a QR code so that they can pay online (by credit card, etc.).

Date:
01-07-22

URL:

How is a person rescued from a glacier crevasse? What equipment is used?

… around him. In such a case, the rescuers can only reach the patient by hacking a channel in the ice to widen the crevasse. In order to carry out rescues of this kind, Rega and the Swiss Alpine Club (SAC) need a special piece of equipment: a crevasse rescue kit. The most important objects stored in this container are the following: A tripod…

Date:
09-12-21

URL:

What should I do in the case of an emergency abroad?

…In the event of a medical problem abroad, you can reach Rega’s Operations Center around the clock via our international emergency number +41 333 333 333 or by e-mail at ops@rega.ch. If you suffer an accident or acute illness while you are abroad, you should first call out the local rescue services, or contact a local doctor or hospital; only then should…

Date:
30-11-23

URL:

Can I also use the «Share position» feature abroad?

…Yes, but in order to transmit your position coordinates to the Rega Operations Center or your designated contacts, the Rega app requires a mobile data connection. Depending on your contract with your mobile phone provider, this could incur costs.

Date:
30-11-23

URL:

Why do I need to enter my personal details and phone number under “Profile” in the smartphone settings?

… to enter your personal data to be able use the app to raise the alarm. However, we recommend that you at least enter and verify your mobile phone number so that Rega can contact you in an emergency. To ensure that your profile details are complete, we also recommend that you enter your patronage number and your postcode. Then your…

Date:
30-11-23

URL:

What is the purpose of the "Live location" feature?

…When you are pursing outdoor activities (e.g. hiking), you can share your live location with Rega or your own contacts. Then friends or relatives can track your route. In an emergency, Rega can determine your last location and send help. You can also alert Rega on behalf of another person who has shared their location with you but is not able to raise the…

Date:
30-11-23

URL:

How long is my location data stored for?

Rega generally stores your location data for a maximum of 96 hours, after which it is deleted. Other personal details are stored for as long as the app is installed on your smartphone or, if it is optional data, until you delete them. In the event that a mission is carried out, the relevant data is retained together with the mission data, and the…

Date:
12-04-22

URL:
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