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Swiss Air-Rescue Rega, to home page

Flight coordinator – Job description

Helicopter: The helicopter flight coordinator takes the calls on the 1414 emergency number, assesses the situation and decides whether or not to deploy a rescue helicopter. Other key tasks involve coordinating and monitoring all the active ongoing missions. On doing so, they maintain close contact with the Rega helicopter bases, as well as with the various rescue organisations, hospitals and authorities.

Jet: The jet flight coordinator takes the calls on the emergency number +41 333 333 333. They act as the link between the Rega medical consultant and the patient and their next-of-kin. Based on the recommendations of the medical consultant, the flight coordinator arranges the repatriation of the patient while maintaining close contact with the various crew members, the airlines, insurance companies and many other official bodies.

General requirements

  • Minimum age: 25 years old
  • Willingness to do shift work, including at night, at weekends and on public holidays
  • Outgoing, open and with a sense of humour
  • Very good team skills
  • Ability to work under pressure, both physically and mentally
  • Organisational skills
  • Ability to quickly grasp the essentials in complex situations
  • Ability to make decisions and assert oneself
  • Ability to work in a multi-disciplinary manner
  • Experienced traveller

Professional requirements

  • Completed vocational apprenticeship, Matura school-leaving examination or university degree
  • Comprehensive general education
  • Good IT user knowledge

Additional knowledge in the following fields

  • Medicine
  • Tourism
  • Aviation
  • Geography

Language requirements (Helicopter)

  • Very good language skills in German, French, Italian, and English

Language requirements (Jet)

  • Very good language skills in German, English, and French
  • Very good language skills in Italian or Spanish